Privacy Policy

1. Introduction 

AGTI (Africa Gemological Training Institute) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and resources.

2. Information We Collect 

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, mailing address, and other information provided during course registration or account creation.

• Payment Information: Billing information for course payments or gem lab service fees.

• Usage Data: Details about how you use our website, including IP address, browser type, and browsing behavior.

• Communications: Information you provide in inquiries, support requests, or direct communication with AGTI.

3. How We Use Your Information AGTI uses your information to:

• Provide, operate, and maintain our website and services.

• Process payments for course fees and gem lab services.

• Communicate with you about course updates, service changes, and customer support inquiries.

• Improve website functionality, user experience, and security.

• Comply with legal obligations and protect our rights and property.

4. Sharing Your Information 

We do not sell or rent your personal information. We may share your information with third parties in the following circumstances:

• Service Providers: Third-party vendors who assist with payment processing, data analytics, and website operations.

• Legal Obligations: When required by law, court order, or to comply with legal processes.

• Gem Lab Services: For gem certification and identification purposes, gemstone data may be shared with third parties who request validation of a gemstone’s origin, type, or certification status.

5. Your Rights As a user, you have the right to:

• Access: Request copies of your personal data.

• Correction: Request corrections to inaccurate or incomplete personal data.

• Erasure: Request that we delete your personal data in certain circumstances, but if you are a student your data stays for verification and other reasons.

• Restriction of Processing: Request that we limit the processing of your personal data.

• Data Portability: Receive a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies AGTI’s website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies may collect information about your browsing activities. You can set your browser to refuse cookies or alert you when cookies are being used.

7. Data Security We prioritize the protection of your personal information. AGTI implements security measures to prevent data breaches, unauthorized access, and data misuse. While we strive to protect your information, no system is 100% secure, and we cannot guarantee absolute security.

8. Data Retention AGTI retains personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Third-Party Links Our website may contain links to third-party websites. AGTI is not responsible for the privacy practices or content of third-party websites. We encourage users to read the privacy policies of linked websites.

10. Children’s Privacy AGTI does not knowingly collect personal data from children under 18 without parental consent. If we learn that we have collected personal data from a child under 18, we will delete it promptly.

11. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and users are encouraged to review it periodically. Your continued use of our website and services constitutes acceptance of any changes.

12. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: Email: [email protected]
Phone: +251944349593
Address: Addis Ababa, Legahar, Orda Building, 15th Floor